Brilho Coletivo is an order processing platform that connects Dropshippers with domestic and international suppliers, using product importers, product image searches, and competitive price access to product catalogs so you can succeed in Dropshipping!
Dashboard data information query?
The dashboard will display your daily new order volume, pending order volume, customer paid order volume, pending after-sales order volume, and your account balance. After clicking on the corresponding data, you will be redirected to the corresponding processing page.
Support product customization?
You can upload the information you want to add to the product, such as cards, on Brillho Coletivo Logo、 Packaging, etc. Then associate the customized information with the products you sell. After completing the operation, your customization information will be displayed when your order is synchronized to Brilho Coletivo. We will provide the customized services you need upon shipment.
How to search for orders?
After logging into the Brilho Coletivo platform, you can find the "Orders" section in the left navigation bar. Click on 'Orders', where you can search and process orders. Brilho Coletivo provides multiple search methods on this page.
How to synchronize orders?
You can find the 'Sync Order' button next to the operation button on the right side of the order. Click here to synchronize your order to the Brilho Coletivo platform. Please select the store order you want to synchronize.
How to handle problematic orders?
You can click on the problem order, create an after-sales order, and describe the problem you encountered. Your account manager will promptly assist you in resolving or handling any issues related to your order. Alternatively, you can directly describe your problem to the account manager and seek a solution.
How to create a manual order?
If you need to create a manual order, you first need to create your own manual store in store management. Then on the order page, find the operation button and select Add Order/Upload Order to create a single order or import orders in bulk.
Will there be any other costs associated with using Brilho Coletivo besides meeting market procurement demands?
No, all procurement requirements allow you to access our supplier's product catalog, and you only need to pay for the price of the product plus shipping.
How to inquire about product prices?
Brilho Coletivo offers multiple inquiry methods, including link inquiries on Aliexpress, Alibaba, Amazon and other platforms, as well as image inquiries. You can inquire about the price by submitting a link, image, or product name.
How to check the product inquiry results?
A. If you are inquiring through a link, you can view the inquiry results in "Procurement - Quotation".
B. If you are inquiring through an order, after the quotation is completed, you can view the quotation in the price column of the order.
How to obtain an invoice?
Brilho Coletivo allows you to directly obtain invoices for orders on the platform. You can select the order on the order page as needed, find the option to download the invoice in the operation list, and click download.